This notice explains how personal information is handled when you use firedoor-installation.com or contact Fire Door Installation.
Who we are
The data controller is S&K Group Holdings Ltd, company number 16703925, Unit 1 Hems Crescent, Great Barr, Birmingham B43 5DG. Fire door work is contracted and invoiced by its group company S&K Property Investments and Improvement Ltd, company number 16932889, which also uses your details to quote for and carry out the work you ask for.
What we collect
- Details you give us in forms, chat, WhatsApp, email or by phone: name, phone, email, postcode, property details and messages.
- Technical information such as pages visited and device type, only if you accept analytics cookies.
Why we use it and our lawful basis
- To reply to your enquiry, arrange a survey and prepare a quote: steps taken at your request before entering a contract.
- To carry out and invoice the work: performance of a contract and legal obligations such as tax records.
- To keep records of the work and evidence provided: legitimate interests and legal obligations.
- To understand how the website is used: your consent, given through the cookie banner.
Who we share it with
Service providers that help us run the business, acting on our instructions: Web3Forms (delivers form submissions by email), tawk.to (live chat), our email and hosting providers (including Netlify), and Google Analytics if you consent. Installers working under our management receive the details needed to carry out your job. We do not sell your data.
How long we keep it
Enquiries that do not lead to work are kept for up to 24 months. Records of completed work, including evidence of installation, are kept for as long as needed for legal and insurance purposes, normally up to 7 years after completion.
Your rights
You can ask for access to, correction or deletion of your data, object to or restrict its use, and ask for portability where it applies. Contact us using the details below. You can also complain to the Information Commissioner's Office (ico.org.uk).
Cookies
Essential storage remembers your cookie choice. Google Analytics cookies are set only after you click "Accept analytics" and help us understand site use. The live chat window loads from tawk.to and may set its own cookies to keep a conversation going. You can change your choice by clearing this site's data in your browser.
Contact
Email info@firedoor-installation.com or write to S&K Group Holdings Ltd, Unit 1 Hems Crescent, Great Barr, Birmingham B43 5DG.
Last updated: October 2026.